VinaKom will respond to e-mails within 24 business hours of receiving the inquiry. If it is an emergency, please contact us by phone.
Emergency After-Hours Support
To report non-emergency outages and trouble, please contact us during our normal business hours as listed above. VinaKom employees provide emergency after-hours support on an on-call basis. If you are experiencing a service outages that requires immediate assistance, please contact us at 1-866-435-7846 at any time.
Technical Support
Monday–Friday, 8am-8pm CST
1-866-435-7846
techsupport@vinakom.com
Payment Mailing Address
VinaKom Communications
860 Remington Rd
Schaumburg, IL 60173
Forms of payment: check or money order only
Office Locations
VinaKom Communications – Corporate Headquarters
860 Remington Rd
Schaumburg, IL 60173
Phone: 866-VINAKOM
VinaKom Communications – Sales Office
701-703 South Lasalle St
Chicago IL
Phone: 866-HELP-VINA
VinaKom Network Operations Center
600 S Federal Street
Chicago, IL 60605
VinaKom Hardware Distribution Center
1302 24th Street West
Suite 326
Billings, MT 59102
VinaKom Engineering & Networking Services
1226 N Roselle Rd
Schaumburg, IL 60195
For account specific questions, existing customers can always contact their dedicated Account Representative.